Smart Command Programmable Room Thermostat
£105.68 inc. Vat
Room thermostat for use with our Smart Command Gateway.
Can be used as an additional room thermostat in conjunction with our Smart Command Boiler Control Pack for multi-zone central heating systems.
- Easy to programme with the Smart-Command App
- 24 or 48 programme timeslots per day
- Comfort, economy and frost settings
- Manual ‘press and forget’ override
Description
Programming is so simple with the intuitive Smart-Control App which is free to download and has no annual subscription fees. You can also be sure that with over 45 years of supplying electric heating, Ducasa are very well established and will be here to support you and your system in the future.
When your Ducasa thermostat is programmed the required room temperature can be temporarily over-ridden either via the app or by simply pressing the + or – buttons on the thermostat. At the next programme change the temperature will revert to the pre-set values ensuring you don’t forget which would result in an overheated room and increased energy bills.
The Smart-Command thermostat is simple to retro-fit to existing central heating meaning you can upgrade your system in a few minutes with the minimum of fuss. The thermostat is battery powered removing the need for a mains cable install. Once installed it’s a simple job to pair the thermostat to the Smart-Command Gateway, which plugs into your internet router.
The Smart-Command Gateway can pair to 30 devices giving the option to install multiple thermostats for larger zoned houses or a combination of thermostats and electric radiators to top up temperatures in those hard to heat areas or extensions.
- Easy to programme with the Smart-Command App
- 24 or 48 programme timeslots per day
- Comfort, economy and frost settings
- Manual ‘press and forget’ override
- Simple replacement for existing wall thermostat
- Digital temperature sensor for accuracy
- Battery powered so no mains wiring
- Optional use with electric radiators
- App supports multiple thermostats for zoned heating
- 2 year manufacturer’s warranty
You can order from our site is quickly, easily and most importantly securely!
When you have decided what model and size of heater is needed, select the quantity required and simply add it to your basket. Once you’ve finished shopping view your basket to check your order then click ‘Proceed to Checkout’.
You will need to enter your billing address and shipping address if different then click ‘Pay securely with SagePay’. You will then be taken to the SagePay website to enter your credit or debit card details.
We recognise that one of customers' major concerns is security during an online transaction. For your protection we have chosen SagePay to handle your payment. To ensure that you are protected against online fraud they use state of the art security tools and techniques. With 26 million transactions processed each day you can rest assured your card details are safe and secure.
When payment has been made you will receive a payment confirmation email and be returned to our website. We will send you another email when we process your order and another when it’s despatched.
If you order your heater before 2pm, Monday to Friday and we will despatch the same day on a 24 hour service.
Standard deliveries are made Monday to Friday so if you order on a Friday, delivery would be on Monday. Order over the weekend and we will despatch on Monday for a Tuesday delivery.
Please see 'Ordering & Delivery' page for our standard delivery costs.
You can have your heater delivered before noon, before 9am or on a Saturday, however there will be an additional charge. Please call us on 01603 897 608 for more details.
Provided you supply a mobile number you will receive a text when your heater has been loaded onto the van for delivery and advising you of a one hour delivery slot. Alternatively, you will receive an email the day before delivery which gives you the option of re-arranging the delivery for a different day.
If you are not at home for any reason when delivery is attempted, the driver will try to leave your heater with a neighbour. If your parcel is left with a neighbour or taken back to the depot, the driver will place a card through you door explaining what to do.
For your convenience we can deliver to your home, designated neighbour or your work address; however we cannot leave your heater without a signature.
Please Note: In some areas such as the Scottish Highlands delivery can take 48hrs. Things occasionally go wrong so we can’t guarantee the time it takes for deliveries but we can guarantee we do our best to ensure they arrive when expected. For deliveries to the islands please contact customer services.
Products
Does the heater need to be serviced at all?
No, because there are no moving parts. An occasional wipe with a cloth to the front and the back to keep the air vents free of dust should suffice.
Is radiant heat a new idea?
No, radiant heating products have been enjoyed for decades - open fires, traditional radiators and the sun all produce radiant heat.
Do the heaters come with a plug fitted?
The Sunburst and Sunrise are fitted with a plug. The other heaters are bare ended cable however a plug can be fitted if you wish - always consult an electrician.
How much do the heaters cost to run?
The approximate running cost for the Ducasa heaters depends on many factors but can be as low as 3p per hour.
Which side of the heater is the electrical cable?
The heater controls and cable are on the right-hand side.
What is the length of the electrical cable?
Lengths vary from model to model so if you need more accurate details please contact us.
Can the Ducasa heaters be mounted vertically?
No, the heaters can only be mounted horizontally.
Do the heaters have to be installed by an electrician?
No, if you can use basic tools and fit a plug, you can install the heaters yourself however it is always best to consult an electrician to ensure the safe installation of any electrical appliance if a plug is not fitted.
Can I put furniture in front of the heaters?
Yes, although you should allow at least 500mm of clear space between any furniture when using the radiant panel heaters.
Are the heaters thermostatically controlled?
Yes, the heaters are fitted with thermostats and frost protection as standard.
Are your heaters portable?
The Ducasa Sunburst can be used as a portable appliance or wall-mounted. If the Ducasa Avant range of heaters or Richmond DPL range are bought with the optional feet, then they can be made portable. The other Ducasa products are only wall mountable.
Are the heaters safe for children?
Our heaters are designed to get no hotter than a traditional central heating radiator, however care should always be taken with the young, old and infirm.
How many heaters do I need for my room?
As a guide, based on a modern well insulated property allow 80 to 100w of power for every square meter.
Can Ducasa heaters be programmed?
Most of our heaters can be programmed, details are on each product page. Please do call our help line for more information.
Shopping and Delivery
Is your website secure?
Yes. We use SagePay which is one of the UK’s leading secure online payment service providers.
When will my card be charged?
Your payment will be processed immediately and you will receive email confirmation.
Can I order by telephone?
Yes, you can order and pay over the phone using your credit / debit card or by pro forma invoice.
Who will deliver my heater?
We use Parcel Force to deliver all of our heaters.
When will my heater arrive?
Orders received by 2pm Monday to Friday will be despatched the same day on a 24hr weekday service; orders received after that time will be despatched the next day. Please note: UK mainland only, some areas such as the Scottish Highlands may take 48hrs.
What if I am not at home?
If you are not at home we can arrange delivery to a works address or neighbour if you tell us when you order.
How much is delivery?
Delivery is charged at £15.00 per heater. Orders of more than 4 heaters will be sent on a pallet. Pallet delivery is £64.26 and will be organised with you by telephone prior to despatch. There is no additional charge for programmers and controllers.
What if I don’t like the heater when it arrives?
We offer a 14-day no quibble guarantee. Just return the heater to us in its original condition and receive a full refund of your money.
