Ordering & Delivery

Orders of up to 4 heaters are delivered by Parcelforce 24 hour service at a cost of £15 per heater – Please Note: rarely, due to unforeseen circumstances, there may be slight delays. Orders received before 2pm will be despatched the same day (Mon to Fri). If you require Sat or before noon, contact us and for a small additional charge we’ll make the arrangements.

If you provide your mobile number, we’ll send messages telling you when your heater is out for delivery, giving you the option to change delivery day and finally giving a 1 hour delivery window. Alternatively provide your email to receive the information.

If you order more than 4 heaters we will contact you to arrange a convenient time to deliver on a pallet at a cost of £64.26.

Save on shipping by selecting Local Collection and pick up your order from our Showroom.

Ordering from Ducasa Electric Heating

We use a reputable, tried and tested national network of delivery companies who provide a polite, helpful service. Our standard pallet service is 48 hours (Monday to Friday) however if you need next day or timed delivery let us know and we can provide a cost.

If for any reason you are not at home when delivery is attempted, the driver will try to leave your heater with a neighbour. If your parcel is left with a neighbour or taken back to the depot, the driver will place a card through you door explaining what to do.

For your convenience we can deliver to your home, designated neighbour or your work address; however we cannot leave your heater without a signature.